Privacy Policy

Who we are

 Our website address is: https://konetshop.com.ng.

Because we value our customers’ privacy, we will only gather, record, hold, store, and utilize the personal data listed below.

Your privacy matters to us, and data protection is a matter of trust. As a result, we will only use the methods described in this Privacy Policy to process your name and any other information pertaining to you. We will only gather data when it becomes necessary for us to do so and only when it pertains to our interactions with you. Your information will only be retained by us for the length of time necessary to fulfill legal requirements or to fulfill the objectives for which it was gathered.

You are not required to enter personal information in order to explore our website, www.konetshop.com.ng You have the option to be anonymous while visiting our website, and we won’t be able to find you until you create a “Konetshop account” on our website and sign in using your user name and password.

We would be happy to hear any feedback you may have, either at our address or by getting in touch with our customer service.

Collection of Personal Information

The personal information of customers that Konetshop collects online is never sold, shared, or traded with outside parties.
Online personal data collection will only be shared with other members of our corporate family and outside parties in accordance with your permission and authorization, and only for those purposes. For instance, how a sales transaction for a product of your choosing is handled on our website.
The personal data we may gather from you when you register or make a purchase on konetshop.com.ng may include your:

Name
Billing Address
Delivery
Email Address
Telephone Number
Mobile Number
Date of Birth (Optional)
Gender (Optional)
Transaction card details (optional) and payment methods

We will use and/or share the required personal information you provide to us with third parties and within our business group for one or more of the following purposes:

To ship the goods you order from our website. For instance, in order to deliver the product to you, we might provide your name and address to a third party, like our preferred supplier or courier service;

To give you pertinent product details, including SKUs;

To fulfill your orders and deliver the information and services you’ve requested and are available through our website;

To enable us to manage your account that you have registered with us;

To confirm and complete financial transactions related to any online payments you might make. For instance, our designated agent will handle any payments you make via our website. In order to carry out the sales transaction that you have chosen, disclosure to these data processing agents, such as our designated agent in this instance, is required.

For the aim of keeping you updated on the product’s delivery and providing customer support;

In order to improve your experience on our website, we use non-mandatory personal information like gender and date of birth to conduct demographic research on our users and to send you suggestions or information in the form of promotional emails that we believe you may find useful. You are considered to have given your approval to participate in our research and to receive the ideas or information mentioned above by giving us these optional personal details.

Membership in our marketing and advertising publications

When you create a Konetshop account with us, you automatically agree to receive occasional marketing and/or promotional materials from us in addition to the personal information described above. These advertising and/or promotional materials may originate entirely from inside our business group or through partnerships with outside organizations. If you select to accept our conditions, you are considered to have given us permission to process your personal information for this purpose within our corporate group and/or with third parties. By using the unsubscribe option found in the electronic marketing material, you can always decide to stop receiving marketing information at any moment.

Reaching Real Orders

We might store your actual order information, but we are unable to access them directly due to security concerns. On the other hand, by signing into your account on the website, you can view this data. In addition to managing your addresses and other account information, you can see the specifics of your completed, open, and upcoming orders here. You promise to keep the personal access data private and not share it with unauthorized parties. We disclaim any responsibility for password misuse.

Updating Your Personal Information

We might store your actual order information, but we are unable to access them directly due to security concerns. On the other hand, by signing into your account on the website, you can view this data. In addition to managing your addresses and other account information, you can see the specifics of your completed, open, and upcoming orders here. We promise to keep the personal access data private and not share it with unauthorized parties. We disclaim any responsibility for password misuse.

Security of Your Personal Information

Konetshop guarantees the safe and secure storage of all information gathered. We safeguard your private data by:

limiting access to sensitive data to passwords only;
preserving technology to stop illegal computer access and safely erasing your personal data when it’s no longer required for our record-keeping needs

Disclosure of Personal Information

Other than our corporate group and those third parties directly involved in and required for the purchase of items, delivery of the same, and purposes for which you have given permission, we will not disclose your information with any other organizations. Konetshop may be compelled by law or under extraordinary circumstances to divulge personal information, such as where there is reason to think that doing so would protect someone’s life or health.

Collection of Computer Data not necessarily Personal Information

The information that your browser provides whenever you visit a website is automatically recorded by our corporate servers when you visit Konetshop. These details could consist of:

The IP address of your machine
The type of browser you were using, the website you were browsing prior to arriving at our website, the Konetshop pages you visit, the time you spent on those pages, the products and information you searched for, the dates and times of your access, and other statistics
We gather this data for analysis and assessment so that we can enhance our website as well as the services and goods we offer. This information won’t be combined with any other personal data.

Changes to the Privacy Policy

The Privacy Policy is subject to modification at any time by Konetshop. We will post any updates to this policy on our website. Every time you visit our website, you should review this Policy to ensure you are aware of the most recent version that applies to you.

Complaints regarding privacy violations

Do not hesitate to contact Customer Service if you are unhappy with how we handled your inquiry or complaint.